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Terms and Conditions

We are great believers in the quality of our product and each one is specifically made for you. It is important to us you enjoy it and are pleased with it . Please email us if you are unhappy with any aspect of our product.

Replacement of Damaged Cases Due to Impacts of Falls

Should your iPhone or iPad case shatter or crack on impact you can return it to us and we can replace the bamboo casing in the original cover for a small fee plus return shipping costs. A fee of €15 is charged for iPhones and a fee of €35 is charged for iPads to cover the cost of a replacement bamboo casing.

Finally, we advise you to use only Apple products e.g. chargers with your iPhone and iPad cases including exclusively Apple screen protectors

We Ship Worldwide

At Tomscases we are very aware of the burden of shipping costs on our customers and as a result we consistently work hard to identify the keenest shipping rates to maintain best value for money to purchasers. As a result our shipping rates may vary but always reflect the best rate available to us at the time.

Please note that Tomcases are not responsible for any Custom and Excise duties or fees that may be applied to international orders when the shipment reaches the country of destination. Such fees are the responsibility of the recipient and differ from country to country. In a case where this applies the recipient must pay the local fees or duties as failure to do so may result in goods not been released to recipient and result in the forfeiting of a refund.

Please note shipping times can vary.

Pricing

Tomcases want everyone to be able to afford a beautiful iPhone and iPad case so we scan the globe to source the finest quality materials at the keenest prices. Our quoted prices will always reflect the best we can offer our customers but as a result of variances in the cost of leather and skins we reserve the right to change price at anytime. Obviously price quoted will not change after you place order.

Privacy

We will not sell or pass on your details to third party.

Placing Your Order

We hope you have read the above terms and conditions carefully. By placing an Order with Tomscases you acknowledge that you have read and understand our terms and conditions. Likewise we reserve the right to alter these terms and conditions at time of our choosing.

Customer Support Contact Details

tom@mediahelm.net.com

Phone: 00353 87 3938402

Address: Tomscases, 1 Bellevue Terrace,
Johnshill, Waterford X91R7XK, Ireland.

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