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Faq

How does the case wear over time?

Very good question. Like most things some people are heavy on things some are more careful. Generally speaking Tomscases wear very well. They do get the aged look after a while especially the hand­marbled paper ones where the edges wear a little to look like an old book. Leather tends to darken too with time and the natural oils from your hands.

Do you offer engraving?

Yes. Tom is third generation in the craft of Book Restoration and iPhone and iPad cases can be engraved to personalise or for corporate branding purposes. Just email your requirements or Facetime Tom for a quote.

Do you do Cases for phone other than Apple?

No. Tom creates exclusively for Apple Products.

Are your cases shatterproof?

No . Although Tomscases are made to be as durable as possible like most things if you drop them especially on hard surface they tend to break. To date, however, no one has ever reported an iPhone or iPad has been broken while protected by a Tomscases. Please note, there is no guarantee a Tomscase will protect your iPhone or iPad against breakage if dropped. If you are unfortunate enough to break your case we do offer to replace the bamboo housing for a small charge plus return shipping costs.

Do other generic chargers – headphones work with your cases?

No. Tomscases are designed for use with Apple Products only.

What forms of Payment do you accept?

PayPal.

Do I get charged when or order or when goods are shipped?

You are charged when you place your order unless you are coming to Tomscases workshop personally where you pay when you collect you case.

Can screen savers work with you cases?

Yes but please note that screen protectors that wrap around the sides and back are not compatible with Tomscases due to fit.
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